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HarbourStack

HarbourStack

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Diagnose. Design. Deliver.

Diagnose. Design. Deliver.

How We Work

How We Work

At HarbourStack, we take a hands-on, collaborative approach to digital transformation. Whether you need to overhaul inefficient workflows, unify siloed systems, or bring new tools into your tech stack, our consultancy model is designed to get you from problem to solution - efficiently and effectively.

Diagnostics & Discovery

Diagnostics & Discovery

On-Site or Remote
We start by getting under the hood of your current setup. Through in-depth discovery sessions with key stakeholders across teams, we assess your workflows, integrations, automations, and communication tools. Our goal is to uncover bottlenecks, duplication, and friction points - while also identifying what’s working well.


Key outcomes:

  • Full systems audit

  • Stakeholder interviews

  • Pain-point mapping

  • Priority setting for improvement areas

Solution Design & Road-mapping

Solution Design & Road-mapping

Planning & Feedback Loop

With insight from Discovery, we create a practical, phased plan to address your challenges. This includes a written action plan with timelines, dependencies, and a clear breakdown of what's being fixed, automated, or improved. We then present the draft plan to your stakeholders for feedback before finalising the solution design. Some items may be parked for future phases if they’re lower priority.


Key outcomes:

  • Custom solution design

  • Phased delivery roadmap

  • Refined priorities

  • Final sign-off document

Planning & Feedback Loop:

With insight from Discovery, we create a practical, phased plan to address your challenges. This includes a written action plan with timelines, dependencies, and a clear breakdown of what's being fixed, automated, or improved. We then present the draft plan to your stakeholders for feedback before finalising the solution design. Some items may be parked for future phases if they’re lower priority.


Key outcomes:

  • Custom solution design

  • Phased delivery roadmap

  • Refined priorities

  • Final sign-off document

Implementation & Execution

Implementation & Execution

Testing and deployment

Once signed off, we move into execution mode - building and deploying the solutions outlined in the plan. From system integrations to workflow automation to custom script/app builds, we keep you updated via weekly or bi-weekly calls, with progress clearly tracked against testing/delivery milestones.


Key outcomes:

  • Delivery of agreed solutions/changes

  • Ongoing feedback loops

  • Status updates and checkpoints

  • Support for future phase planning

Build Phase:

Once signed off, we move into execution mode - building and deploying the solutions outlined in the plan. From system integrations to workflow automation to custom script/app builds, we keep you updated via weekly or bi-weekly calls, with progress clearly tracked against milestones.


Key outcomes:

  • Delivery of agreed solutions

  • Ongoing feedback loops

  • Status updates and checkpoints

  • Support for future phase planning

Find out more

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